Reviews - Page 4 - Mike and Sons Automotive, Inc.

jeff pickard

7/12/2024

Great experience…clear communication and timely turnaround 112 degrees today…parking my car in the shade before I picked it up…so considerate!

Thank you for the 5-star review, Jeff! We're thrilled to hear about your great experience with us. Clear communication and timely turnaround are our top priorities. It's the little things that count, like parking your car in the shade on a scorching day. We look forward to serving you again soon

- Mike and Sons Automotive, Inc.

Elexa Flores

7/11/2024

My Kia soul was broken into and an absolute mess inside. Mike & Sons was AMAZING and worked with my insurance. Froy was great, kept me well informed, and helped me when other issues came up. I would recommend them to friends, and family. Thank you ☺️

peter saucerman

7/10/2024

This is a convenient, reliable repair shop in downtown Sacramento. I’ve been doing annual oil changes and periodic repairs with Mike & Sons for several years now. I particularly like the detail inspection form they provide, reminding me of upcoming or overdue service items. They never pressure me to step up and do suggested work right away. This allows me to perform simple tasks myself ( filters, wiper blades, etc.) while remaining aware of larger service items down the road, so to speak. Staff are great communicators, I feel well taken care of - a good value all around.

Thank you for your kind words and continued trust in Mike & Sons! We're thrilled to hear you appreciate our detailed inspection forms and our no-pressure approach to car maintenance.

- Mike and Sons Automotive, Inc.

Manoj Venkatesh

7/3/2024

Honest people! I think that’s what gets repeated customers !

Sean L

6/19/2024

The shop manager did a great job in explaining the shop's findings. Repairs were performed only after confirmation and clear communication. The vehicle was repaired and ready for pickup in time according to the agreed schedule. Very satisfied with the honest approach and practice in this shop.

Evangelina Auzenne

6/2/2024

Froy was AWESOME!!!! I called to make an appointment and he got me in same day on Friday afternoon and my car was ready before they closed. He provided me options and the knowledge of each choice. The whole experience was completely stress free (I mean, spending money sucks lol) and I felt informed the whole time. Cannot recommend this place enough!

Thank you so much for your glowing review! We're thrilled to hear that Froy provided you with a stress-free experience, offering options and keeping you informed throughout. We appreciate your recommendation and look forward to serving you again in the future!

- Mike and Sons Automotive, Inc.

Tim Pruitt

5/30/2024

Great customer service. Good transparent communication concerning prices and recommendations.

Don

5/9/2024

I'm happy they found what was wrong with my car. The dealership with trying to charge me an arm and a leg plus to ears

Thank you for choosing us, Don! We're delighted to hear that we could correctly diagnose and fix the issue with your car. Providing excellent service at fair prices is our top priority. If you need any further assistance, please don't hesitate to reach out. We'll be here to help!

- Mike and Sons Automotive, Inc.

Wanda Yanez

5/7/2024

Fantastic customer service. Details of needed repairs explained. Great follow-up after service.

We are so glad you enjoyed the experience, Wanda!

- Mike and Sons Automotive, Inc.

Jeff Harper

4/19/2024

Good shop. They are great at explaining issues and how/when to deal with them.

Thank you so much for your positive review and for highlighting our approach to customer communication, Jeff! We believe that understanding your vehicle's needs is crucial, and we're glad you appreciate our effort to explain issues clearly. We look forward to serving you again in the future. Thanks for choosing Mike and Sons Automotive Inc.!

- Mike and Sons Automotive, Inc.

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