Sacramento Auto Repair

An excellent experience. From talking to Tracie on the phone, to Froy, my service advisor, to Martin, my tech, who used extreme care to raise my Tesla with the lifting pucks. Great job team!

Great job working on my Tesla Model Y. The tires are rotated and properly inflated. They were checked for signs of atypical wear and luckily none was found. Extreme care was taken to lift the car with the manufacturer recommended "Pucks". Great experience from the call to giving me the car back after they test drove it for feel.

Outstanding experience with Mike and Sons. Our SUV transmission broke down off the highway headed to Tahoe with wife and kids stranded. Thankfully we got it towed to Mike and Sons late on a Friday and was not sure what to expect. Manny was great to work with, honest and good communicator. Even with them being short staffed that Monday they had my car fixed and ready Tuesday. They use the quality transmission fluid too, not the generic brands which you don’t see often. I highly recommend this place.

I would highly recommend Mike & Sons. I had a very challenging repair need and they kept me informed throughout the lengthy process and sleuthed out an issue that had only ever been reported once in CA before for my make and model. I felt they really cared about getting the job done right. I thought their prices were fair and no surprises when the final bill came. Thank you Froy and team!

Fraylan and Manny are great here! Customer service is a 10/10, really honest people here! Would recommend them!

This is an absolutely true story....2 weeks ago I was on my way to race my motorcycle at Laguna Seca Raceway. We are given one weekend out of the ENTIRE year to go ride at this track....it's like Mecca to some of us. It's also very expensive and there are no refunds given if you don't make it. I'm in a full-size pickup truck towing a 24' race trailer and I have my elderly cat with me. I'm halfway there. It's Friday afternoon at 3:30pm and its 109 degrees out. The radiator on my truck blows out and I'm stuck on the side of the Interstate. I'm waiting on Roadside Assistance to arrive, hopefully, with a truck big enough to tow my entire rig SOMEWHERE! My race weekend is effectively over and I'm MUCH more concerned about being stranded in this dangerous heat in the heart of Sacramento's homeless apocalypse with my old cat who is now panting because it's so oppressively hot and I can't run the truck so there's no A/C. This isn't looking good. While I wait, I start calling around to local shops to see if there's even anyplace I can safely get towed to, much less have a major repair done an hour before the weekend. First place I call can't take my rig.....I ask if they can recommend anyone and the woman says, "Give Mike & Sons a try....." Unbeknownst to me at that moment, my day went from being in the WORST possible situation to witnessing a small miracle. I call Mike & Sons and I happen to reach Froy, the general manager. I explain the situation and try not to outright BEG for help but he takes just an extra moment to chat with me. After explaining that they are closed on weekends along with every other shop in the area, I ask him if he knows of a safe place I can at least get towed to until I figure out my next move. After giving me a couple of suggestions, Froy takes a pause and then asks me where I'm broken down....when we realize that I'm only a mile or two from his shop, he offers to come over to where I am and take a quick look at my truck. Ten minutes later, he's on the side of Interstate 5 with me, pressurizing my cooling system and identifies the leak in my radiator. Froy tells me that he might be able to find me a radiator and, if he can, he'd be willing to come in on his day off the next day (Saturday) and fix my truck so that I can get back on the road!! Is this guy for real?!? He goes back to his shop, makes a couple of calls and then calls me and tells me he's found a radiator and can have it delivered in the next 30 minutes......THEN he tells me to get my rig towed to their shop and HE WILL STAY LATE TONIGHT AND FIX MY TRUCK because he knows it's just not safe for me to have to stay overnight anywhere in that area!! By the time I got towed to Mike & Sons that evening, Froy was patiently waiting for me, new radiator in hand, shop door open and shop lights blazing, standing outside with a kind and gentle smile on his face. This BEAUTIFUL SOUL stayed late on Friday night after work while his wife, 2 toddlers and their NEWBORN waited for him to come home from work and see their DADDY and start their family weekend......just so I could go have MINE! I was back on the road in 2 1/2 hours. I've met a lot of folks in my life but rarely does one get to meet an Angel. I'm ETERNALLY grateful I was blessed to meet mine. Mike, you and your sons have one heck of a mechanic and manager at your shop.....more importantly, however, you have one HELL OF A GUY at your shop! Froy (and I REALLY hope I'm getting your name right bro....Froydan?!?!), from the bottom of my heart, thank you again! Not only for restoring my truck to fine working order but for also restoring my faith in humankind. God Bless you and your family.....Laguna was epic!! Sincerely, Mark Scheid

Money hungry. Offer no accommodations to people in need

Look no more, Mike & Sons is the best in town! The staffs are very professional and honest, listen and explain everything clearly so you know what to expect. (Big shoutout to Manny and Froy you guys are awesome! I first came to Mike & Sons for an inspection on the cooling system because the service department at the Toyota dealership said I need to replace my water pump and I was suspicious about it. I came to Mike & Sons and they did an inspection. Everything worked well and there's no need to replace anything. Of course I am not going back to the dealership for service to get scammed, so I've been taking my vehicle to Mike & Sons for maintenance since then. The communication is always clear and prompt and the service is amazing! Highly recommend!

Excellent service and would definitely refer friends and family to Mike and Sons for car service.