Reviews - Page 3 - Mike and Sons Automotive, Inc.

Tim Preacha Pruitt

12/27/2023

Staff are knowledgeable, trustworthy and communicative.

Thank you for your positive review, Tim! We are glad to hear that our staff provided you with exceptional service. We strive to be knowledgeable, trustworthy, and communicative to ensure your satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out.

- Mike and Sons Automotive, Inc.

Walter Stacey

12/15/2023

Thank you so much for leaving us a 5-star rating, Walter! It's wonderful to hear that you had a great experience with us. We strive to provide exceptional service to all of our customers. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out.

- Mike and Sons Automotive, Inc.

Mike Emerson

10/30/2023

Excellent service

Thank you for the 5-star review, Mike! We're thrilled to hear that you received excellent service with us. We always strive to provide our customers with the best experience possible. If you ever need any further assistance, please don't hesitate to reach out.

- Mike and Sons Automotive, Inc.

Anonymous

10/11/2023

My battery died yesterday and the team at Mike and Son's took care of it right away. Best customer service!!

Thank you for your 5-star review! We are thrilled to hear that you had a great experience with our team at Mike and Son's! Providing excellent customer service is our top priority. We are here to help whenever you need us.

- Mike and Sons Automotive, Inc.

Matthew Kinghorn

10/6/2023

The team at Mike and Sons is professional, responsive, and friendly. I have taken my 2007 Cadillac CTS there multiple times for a variety of repairs and I am always satisfied with the result. What I appreciate most about this auto shop is that they communicate in a clear, non-intimidating way. I highly recommend Mike and Sons!

Hi Matthew!! Thank you for your feedback. Thank you for trusting us to take care of your Cadillac. We are always very transparent about your vehicle's needs and provide you with all the information you need to make a decision regarding repairs for your vehicle. We appreciate your business!!

- Mike and Sons Automotive, Inc.

Mike Chenail

9/13/2023

An excellent experience. From talking to Tracie on the phone, to Froy, my service advisor, to Martin, my tech, who used extreme care to raise my Tesla with the lifting pucks. Great job team!

Hi Mike!! Thank you for your feedback. 100% customer satisfaction is our goal. Looks like mission accomplished!! Thank you for being one of our valued customers :)

- Mike and Sons Automotive, Inc.

Mike Chenail

9/12/2023

Great job working on my Tesla Model Y. The tires are rotated and properly inflated. They were checked for signs of atypical wear and luckily none was found. Extreme care was taken to lift the car with the manufacturer recommended "Pucks". Great experience from the call to giving me the car back after they test drove it for feel.

bryan anthony

8/31/2023

Outstanding experience with Mike and Sons. Our SUV transmission broke down off the highway headed to Tahoe with wife and kids stranded. Thankfully we got it towed to Mike and Sons late on a Friday and was not sure what to expect. Manny was great to work with, honest and good communicator. Even with them being short staffed that Monday they had my car fixed and ready Tuesday. They use the quality transmission fluid too, not the generic brands which you don’t see often. I highly recommend this place.

Hi Bryan!! Thank you for your feedback. Glad we were there for you to help you out! We appreciate your business :)

- Mike and Sons Automotive, Inc.

Dorothy Johnson

8/11/2023

I would highly recommend Mike & Sons. I had a very challenging repair need and they kept me informed throughout the lengthy process and sleuthed out an issue that had only ever been reported once in CA before for my make and model. I felt they really cared about getting the job done right. I thought their prices were fair and no surprises when the final bill came. Thank you Froy and team!

Hi Dorothy! Thank you for your feedback. Sometimes repairs can be tricky! Glad we were able to get to the bottom of the matter with your vehicle. Thank you for being one of our valued customers :)

- Mike and Sons Automotive, Inc.

Brooke White

8/7/2023

Fraylan and Manny are great here! Customer service is a 10/10, really honest people here! Would recommend them!

Hi Brooke!! Thank you for your feedback. I am glad we gave you the best experience as we treat everyone like family.

- Mike and Sons Automotive, Inc.

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