Reviews - Page 2 - Mike and Sons Automotive, Inc.

Michael Pearson

11/8/2022

Excellent customer service. I give them 5 stars

Hi Michael!! Thank you for your feedback. 100% Customer Satisfaction is our goal. Touchdown!!!!

- Mike and Sons Automotive, Inc.

SILAS RICHARDSON

11/1/2022

Reliable, Honest, Professional, and Courteous! Explains everything in layman term. The work is first class with a fair price. The staff goes above and beyond providing Quality Customer Service. I really appreciate it!!

Hi Silas!! Thank you for your feedback. We provide you with all the information we can so that you can decide how to move forward with your vehicle. We always want to do what is right for the vehicle, the customer and the shop.

- Mike and Sons Automotive, Inc.

Paolo Legaspi

10/29/2022

Excellent customer service.

Hi Paolo!! Thank you for your feedback. We appreciate you choosing Mike and Sons Automotive!!

- Mike and Sons Automotive, Inc.

Anonymous

10/28/2022

Incredibly appreciative of the service I received! My oil change was thorough and Froy walked me through everything they did in layman’s terms. I was grateful to not have to deal with a dealership trying to upsell me and take advantage of my lack of car knowledge. I will continue to bring my car here! Cannot recommend enough.

Hi There!! Thank you for your feedback!! We appreciate you choosing Mike and Sons Automotive!!!

- Mike and Sons Automotive, Inc.

Megan

10/27/2022

Mike and Sons was fantastic! My truck had a suspected starter issue and they didn't charge me until they were sure and were generous enough to take a look at the truck on two separate occasions. Once they determined it was the starter and the battery, they were able to repair the truck the same day. Wonderful service and they really care about their customers. Michael also made sure to follow up a few days after the repair and sent another follow up message a few months later. My truck is old so they will definitely be seeing me again :)

Hi Megan!! Thank you for your feedback!! We want to do what is right for the vehicle, the customer and the shop. Thank you for appreciating the service we provide :)

- Mike and Sons Automotive, Inc.

Kathryn Bickham

10/24/2022

As a woman, calling a mechanic is something I normally dread - I've had many experiences filled with misogyny and feeling talked down to, all because I needed the help of a business that should, in theory, be there to help. I'm happy to report that I have never once felt this way calling or taking my car into Mike and Sons/Paul's Automotive! From the moment I call to the last point of contact when picking my car up, whoever I have the pleasure of working with is kind, knowledge, and takes my concerns seriously. I cannot possibly say enough to convey how appreciative I am of these guys! Thank you all for being so incredible!

Hi Kathryn!! Thank you for your feedback. We appreciate you too :) Thank you for being one of our valued customers !!!

- Mike and Sons Automotive, Inc.

Anonymous

10/12/2022

Just to let you know, I appreciate the service on my vehicle! I hope to be years ahead customer:)

Thank you for letting us know that you appreciate the great service we provide. Our goal is to be the best shop in Sacramento. We look forward to you being one of our lifetime customers :)

- Mike and Sons Automotive, Inc.

peggy leon

10/12/2022

Hi Peggy!! Thank you for your feedback :) Glad we were able to help you out!!

- Mike and Sons Automotive, Inc.

Deborah Feng

10/4/2022

Great support from Froy and the front office staff in my time of distress.

Hi Deborah!! Thank you for your feedback!! We strive for 100% customer satisfaction. Looks like we are meeting our goal :)

- Mike and Sons Automotive, Inc.

Deborah Feng

9/30/2022

Great support from Froy and the front office staff in mybtime of distress.

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